Contact Information Policy

1. Purpose

This policy explains how our store collects, uses, and protects your contact information when you shop with us or interact with our website hosted on Shopify.

2. Information We Collect

When you make a purchase, create an account, or contact us, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Other information you choose to provide in communications with us

3. How We Use Your Contact Information

We use your contact details to:

• Process and fulfill your orders

• Communicate with you about your purchases, returns, or inquiries

• Send order confirmations, shipping updates, and customer service responses

• Provide updates, promotions, or marketing (only if you have opted in)

• Comply with legal obligations and resolve disputes

4. Sharing of Information

We do not sell your contact information. We may share it only with:

• Shopify, our ecommerce platform provider, to power our online store

• Trusted third-party service providers (such as payment processors, shipping carriers, and email service tools)

• Legal authorities, if required to comply with applicable laws and regulations

5. Data Protection

We take reasonable steps to protect your contact information through technical and organizational safeguards, including encryption where appropriate. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of the contact information we hold about you

• Correct or update your information

• Request deletion of your data (subject to legal and transactional requirements)

• Opt out of receiving marketing communications at any time

7. Retention of Information

We retain your contact information only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

8. Contact Us

If you have any questions about this policy or how we handle your contact information, please reach out to us at:

Lumi Beam

hello@trylumibeam.com